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Overview
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Incorrect IP detection location

2024-10-24

We take the detection results of ipinfo.io as the detection rules, database update time and update frequency of different websites may be different, resulting in different detection results.

Please go to ipinfo.io to check whether your IP information is consistent with the purchase location. If the result does not match your expectations, please contact the official email in time: [email protected] We will further check and solve the relevant problems. When contacting the email, please send the following information:

  • PIA account:

  • Purchased IP details, port, username, password

  • Detection website:

  • Screenshot of the problem:

You can check the correct IP location in the following link.

Ipinfo IP query (https://ipinfo.io/)

After receiving your information, our customer service staff will help you solve the problem


Welcome to the PIA S5 Proxy documentation.

April 17, 2024

This document provides you with everything you need to get started with our proxy

If you can't find something or need assistance, please contact us at [email protected] or via our 24/7 live chat.

What can I find here?

Our file has two main parts. The first one is dedicated to PIA proxy integration proxy and the second one is dedicated to the use of the free tool

free tools

This section contains information about using free tools, where you can find the specific process and method for configuring each tool and proxy IP. Choose the proxy tool that's right for you and follow the guidelines for smooth integration.

support

If you need any assistance, please feel free to contact us at [email protected] We will try our best to help you solve the problem.

Welcome to the PIA S5 Proxy documentation.

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PIA Customer Service
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👋Hi there!
We’re here to answer your questiona about PIA S5 Proxy.
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How long can I use the proxy?

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How to use the proxy ip I used before?

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How long does it take to receive the proxy balance or get my new account activated after the payment?

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Can I only buy proxies from a specific country?

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Can colleagues from my company use the same account as me?

Help Center

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