Getting Started
Payment Guide
Integration Tutorial
Fingerprint browser
Browser
Simulator
Proxy Manager
Operating System Settings
Integration Tutorial
Integration Tutorials
Fingerprint browser
Browser
Simulator
Operating System Settings
Integration Tutorial
Fingerprint browser
Browser
Simulator
Operating System Settings
PIA Client
Group Control APP
This document provides you with everything you need to get started with our proxy
If you can't find something or need assistance, please contact us at [email protected] or via our 24/7 live chat.
Our file has two main parts. The first one is dedicated to PIA proxy integration proxy and the second one is dedicated to the use of the free tool
This section contains information about using free tools, where you can find the specific process and method for configuring each tool and proxy IP. Choose the proxy tool that's right for you and follow the guidelines for smooth integration.
If you need any assistance, please feel free to contact us at [email protected] We will try our best to help you solve the problem.
Why has my service been stopped?
If your service is suspended, and you make a payment before suspension, there is most likely a billing issue. If so, please contact our support for further assistance.User Guide.How does pias5proxy charge?
All purchased proxy balances in your account are valid for life, with no expiration date! Using 1 proxy requires 1 proxy balance, and you can use it in any country or city, without restrictions!User Guide.Where can I get the invoice after purchase?
Open the official website and log in, enter the personal center, and view or download the invoice in "My Account".User Guide.How long does it take for the IP balance in my account to expire?
The IP balance in your pia proxy account has no expiration date, and there is no requirement for how long it takes to use it up. The remaining IP will always be stored in your account, and you can use it with peace of mind.User Guide.What to do if I bought the wrong package?
If you bought the wrong package, please contact our official email: [email protected] and provide the following information: Username Currently purchased package Order number Which package do you want to change to Problems encountered during purchase: Please let us know the reason why you bought the wrong package, which will help us improve our service and avoid similar situations. After receiving your information, our customer service staff will help you solve it.User Guide.How long does it take to receive my agency balance or activate my account?
If you pay with a payment method other than cryptocurrency, you should receive it immediately after payment. If you pay with cryptocurrency, there may be a delay of 1-2 days!User Guide.What if I paid the wrong account?
Please send your username, order number, and payment receipt to our official email address [email protected] and we will handle it for you.User Guide.What does a residential proxy do?
Theoretically, you can use a residential proxy to do anything you can do with a regular proxy. The undetectable nature of residential proxies makes them ideal for streaming, online shopping, and scraping websites that block regular proxies.User Guide.What should I do if GB/IP has not been credited to my account after I have completed my cryptocurren
If your payment is not received, please send your order number and payment screenshot to: [email protected]User Guide.What payment methods do you accept?
We accept credit cards, cryptocurrency payments, Alipay, local payment methods in some regions, PayPal and bank card transfersUser Guide.Can I get a refund?
We allow refunds or replacement services, please contact our official email: [email protected]User Guide.After my referred client pays on your site, will the IPs be immediately credited to my balance?
In case of the successful payment by your client, the IPs will be immediately credited to your affiliate balance.User Guide.Do you offer a trial?
We do not offer trials, you can order the smallest package to test.User Guide.
How long can I use the proxy?
How to use the proxy ip I used before?
How long does it take to receive the proxy balance or get my new account activated after the payment?
Can I only buy proxies from a specific country?
Can colleagues from my company use the same account as me?
Help Center
