What to do when the account and secret proxy fails

Getting Started

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PIA S5 Proxy main interface introduction

PIA S5 Proxy API guide

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Browser

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Nestbrowser proxy settings with Pia S5 Proxy

Operating System Settings

Windows Settings with Pia S5 Proxy

Macos Proxy Settings with Pia S5 Proxy

Android Proxy Settings with Pia S5 Proxy

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PIA Linux version client usage tutorial

Proxy Manager

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Emulator

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Payment Guide

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basic knowledge

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What to do when the account and secret proxy fails

How does a user change their password?

How to register and log in

What to do when the account and secret proxy fails

2024-03-05

Tip: [Account and password mode only supports static ISP]

1. When configuring the proxy fails

1.1 Use account and password mode for proxy settings. When this problem occurs: Please check the local environment first.

1.2 In the search box in the lower left corner of the computer, search for cmd

1.3 Enter the command: curl ipinfo.io, to test

Tip: [This product does not support use in mainland China]

2. When the local environment is normal

2.1 Find the purchased static proxy in the personal center

2.2 Enter the command: curl -x IP:port -U "Username:Password" ipinfo.io

IP refers to: the IP in step 2.1

port refers to: the port in step 2.1

Username refers to: Username in step 2.1

Password refers to: Password in step 2.1

2.3 Perform the test and this picture appears, proving that the test is successful.

If this problem occurs: the proxy connection fails, please contact official customer service [email protected]

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